3 Professional Services Companies Winning At Enterprise Apps
The professional services industry has been particularly keen to adopt enterprise apps because of the high mobility of their workforce, who are often required to attend meetings away from the office or to travel for business.
With the advent of mobile devices and Bring-Your-Own-Device (BYOD) initiatives at many firms, working remotely is increasingly becoming easier for employees, who are able to access their email and other useful apps no matter where they are.
But professional services companies everywhere are now going much further than that by seeking new ways to empower their employees, helping them save time and thereby increasing productivity for the entire company.
Although security and privacy concerns have prevented a faster adoption of enterprise apps, as great security solutions continue to become available more and more professional services companies are getting on board and using their benefits to stand out from competitors.
In this article we offer you an overview of some professional services firms who have succeeded in empowering their employees through the use of enterprise apps.
Some real-life examples of professional services apps
1. A global professional services firm (source)
A leading professional services company approached Fliplet looking for a solution to help their salespeople communicate with each other better and keep up-to-date with new information about their products.
Sales support app
They decided to create sales support apps for consultants to deliver information in a visually engaging way that impressed clients.
The app included:
- Interactive diagrams, allowing consultants to visually demonstrate their products and services to customers in a way that was clear and appealing, as well as facilitating the cross-selling of services they may not be experts in.
- RSS feeds bringing consultants the latest news and updates from relevant vendors and partners.
- Embedded PDFs to enable consultants to access any important documents easily via their mobile device, such as industry white papers.
- Usage tracking, allowing management to understand app user behavior and optimize their app accordingly to reflect this.
- Feedback forms to allow consultants to easily gather user comments and suggestions or to make their own comments about the app user experience.
2. Bishopsgate Financial (source)
Bishopsgate Financial is a specialist consulting and software distribution firm delivering services mainly to banking and financial clients.
With a large team of consultants and a smaller administrative team, Bishopsgate wanted to find a solution that allowed them to reduce paperwork for their consultants and allow them to focus on their jobs.
Consultant support app
The company decided to go for an app that each consultant could use to better manage their paperwork, particularly to do with timesheets, expenses and purchase orders.
By using an app instead of spreadsheets as they would traditionally do, consultants were able to save a lot of time and were empowered to send out invoices quicker and report to clients better on projects.
The app included:
- A timesheet feature, allowing consultants to easily log their work hours and to submit them for external approval.
- An expenses logging feature similarly allowing them to quickly log and submit their expenses to the relevant people.
- A purchase order feature, enabling consultants to draw on POs for their services.
3. A global law firm
A law firm with more than 3,000 employees wanted to provide their lawyers with an app that helped them work on the go more efficiently.
Their main intention was to allow lawyers to access, edit and save documents using their mobile devices in a safe way, enabling them to work on contracts and other paperwork while away from the office.
Document management app
The firm decided to create a document management app that made access to documents secure and convenient for lawyers.
The app included:
- A document library containing PDF files of all relevant contracts and briefs.
- Annotating functionality, allowing lawyers to take notes on PDF files and contracts and save them instantly in the app.
- A document management platform that lawyers could use to work on and edit documents.
- A time and billing information recording function, making working while away from the office even easier by allowing lawyers to log their time and expenses in just a few taps.
As this article has shown, there are many ways that a professional services company could benefit from enterprise apps to increase productivity and empower their employees. These companies are proving that there is great potential in adopting enterprise mobility beyond basic apps such as email.
Have you come across any other interesting case studies? If so, please let us know in the comments section.