The Top 5 Most Underused Features of Your MDM

With 67% of companies citing security as the key barrier to mobile app adoption, it comes as no surprise that mobile device management (MDM) systems are becoming a vital component to mobile adoption.

Despite this, most IT teams seem to be unaware of the full potential of their MDM and are only using them at their most basic level.

But don’t worry, in this article we outline the top five most underused features to help you take advantage of your MDM’s full potential.

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1. Enterprise app stores

Although many companies offer their employees internal apps, they often submit them to public app stores and then require employees to use a login for access. Often this is simply because they are unaware that their MDM provides an enterprise app store that can be used to distribute apps for exclusive internal use.

There are many benefits to enterprise app stores, the main one being that they ensure apps can only be downloaded in-house. Using an enterprise app store rather than the public app stores also means that you are not affected by Apple’s guidelines for submission and waiting times.

But two less obvious and often overlooked benefits of enterprise app stores are:

  1. They allow you to group all your enterprise apps together in a single closed environment so that employees can easily access them and find out what apps are available.
  2. They allow you to easily manage who has access to which apps and to keep track of how many employees are using your apps and how they are using them.

This makes for a much more convenient app distribution process that you can manage internally.

2. Pushing apps to mobile devices

But not only can you make it as easy as possible for employees to access and install apps; you can also install the apps directly onto their devices. This is particularly useful in the case of essential corporate apps that are absolutely required for employees.

By pushing the apps directly to their devices you can ensure that they don’t need to worry about doing so themselves and increase the chances that they will use the app. You could even make internal resources accessible only via internal apps, so that employees are encouraged to use your apps rather than alternatives.

3. Remote wiping

One of the most usual concerns when it comes to enterprise mobility is the possibility that sensitive data may be leaked if a device is lost or an employee leaves the company.

Thankfully, MDMs provide a great solution to this: the ability to wipe all corporate data remotely from a mobile device. This means that if an employee loses their device you can ensure that all sensitive data is wiped out – and if the device is found, the content can easily be restored.

You can also ensure that you wipe corporate content only, leaving personal content untouched. This is highly desirable particularly in the case of companies running Bring Your Own Device (BYOD) initiatives where employees use the same device for work and personal tasks.

4. Mandating strong passwords to be set

Many corporate apps require a login, particularly if these are accessed via public app stores. Employees are given a username and a password and only then can they access content. This also helps companies track who’s using the apps.

However, in order to decrease the chances of hacking and virus attacks it is often recommended that employees set strong password locks to their device and that they change them regularly.

But unfortunately, this is often a source of annoyance for employees, for whom coming up with fresh passwords and successfully remembering them can be challenging. This can lead them to forget or refuse to change their passwords, which can pose a threat to corporate security.

An MDM can prevent this by forcing employees to pick strong passwords and to change them, for example by blocking access until they have done so. This ensures that passwords are changed with much more regularity, increasing security protection.

Another option which is also enabled by MDMs is implementing single sign-on (SSO), a secure and convenient way to ensure that employees can easily login while keeping passwords strong.

5. VPN configuration

Finally, one of the greatest challenges when it comes to accessing corporate content is when employees are working remotely. Many companies only allow access to sensitive data while within the corporate environment, so for employees who often need to attend meetings or to travel for business this can pose a great challenge.

However, MDM systems provide the perfect solution: Virtual Private Networks (VPNs). A VPN is a network that allows you to connect to the company’s internal network while away from the office environment.

This means that by securely connecting to a VPN, any employee working remotely will be able to use their mobile device in the same way as they would while at the office, saving great time and hassle. This ensures that no data is being transmitted outside of the network, eliminating the risk of leakage.

In conclusion

If your company uses an MDM, these features can help you take full advantage of your enterprise apps, support employees to work more efficiently away from the office and reduce the risks of security threats or data leakage.

Do you use an MDM? If so, what do you find are the most useful MDM tools? Please let us know in the comments section.