Increase Employee Satisfaction Using Mobile Apps
According to a recent study, three in every four Gen Y employees would value greater use of mobile technology at the office, meaning that companies are failing to meet employee expectations when it comes to technology. In a digital age where employees now have access to more innovative technology at home than at the office, it can be a challenge for companies to keep up.
But with the increasing proliferation of enterprise mobile apps, there are now more and more ways for you to take advantage of this technology not only to increase productivity in the workplace, but also to keep your employees happy and to encourage them to stay where they are.
So we have come up with some ideas of the top 5 mobile apps that could help you increase your employees’ satisfaction by making their lives easier and empowering them with instant access to information:
1. Internal communications app
No one likes email. So empowering employees to communicate more efficiently using their mobile device is a great way to make their lives easier.
Because of their instant messaging format, these apps are much more efficient at getting in touch with colleagues in real time, speeding up urgent requests and support.
Imagine that an employee is running late to the office because of transport problems. Using an app, they can easily notify all their team members of their delay and find out what’s happening in the office. This can give them a headstart so that their delay is as least disruptive as possible.
Internal communications apps are also great ways of keeping in touch with team members who are working away from the office, or to quickly get in touch with your team if you’re at a meeting.
2. Newsletter app
Delivering company newsletters via an app will be welcome by all employees, especially if your current email newsletters rely on the Intranet. Because if there’s anything that employees hate more than email, it’s the Intranet.
With a newsletter app all you need to do is update the app every time there’s important news available or at set times (eg. every week or month) just as you would with a regular newsletter. With a simple push notification, you can make users aware that the app has been updated.
The best part about using a newsletter app compared to email newsletters is that you can enable offline access, so that users can catch up on the latest news no matter where they are, such as during their commute.
Another benefit is that, by not relying on the Intranet, content can be read instantly. Intranets are notoriously difficult to access on mobile devices and while away from corporate networks, so if you eliminate it as a middleman your employees will love you.
Your newsletter app can act not only as a central hub for company news but also for any other important corporate announcements, information, policy changes, employee benefits, etc. You name it.
3. Company trip & events app
Corporate events and retreats are fun and great ways of keeping employees happy and excited about the company. Who doesn’t love a free vacation or free drinks?
But, especially when it comes to elaborate events or to retreats in general, ensuring all employees are aware of logistical and other information can sometimes be difficult.
To make everything as smooth as possible and ensure that all employees need to worry about is enjoying themselves, you can simply include all important information in an app that they can easily access at anytime.
This could include time and location, presentation PDFs, schedules and activities or more elaborate information such as treasure hunt clues and Secret Santa gift assignation.
The app could also include a simple calendar with all upcoming events to make sure employees keep their schedules free in advance.
4. Leave tracker app
Managing leave requests can be a nightmare for both HR and employees, particularly at busy times of the year such as Christmas and summer vacations.
The challenge is ensuring all employees get the desired leave while maintaining the minimum required office availability.
At such times it can be challenging for HR and employees to agree on leave dates, which will often result with them going back and forth on proposed dates.
Using an app can help you solve these issues by providing an automated system where employees are only allowed to book dates that have been pre-approved. This could depend on several factors, such as the remaining leave dates for that particular employee and the dates that have already been booked up.
With an app, employees can easily book vacations while at home and with access to their personal schedules. And believe us, this will be a welcome change for employees – no one likes dealing with HR in person!
Using an app also has the benefit that it can allow you to automatically message or get in touch with employees who are on leave if there is urgent news or an emergency situation that requires their assistance.
5. Training app
Training apps are one of the most innovative and efficient types of apps making waves across the enterprise app world.
Gone are the days of boring after-hours training sessions that neither you nor your employees ever enjoyed. Now you can simply put knowledge at your employees’ fingertips and watch them engage with it and learn it in their own time. Just like magic.
The genius of training apps is that they allow you to create truly engaging learning programmes by including a variety of media, such as audio, video, infographics, etc. This makes for a much more engaging learning process that aids the retention of knowledge.
Being able to complete training in their own time also allows employees to do so at their own pace and following whatever method works best for them. This makes for a much more convenient and satisfying learning process that is a win-win situation for you and your employees.
Finally, there are two highly innovative ways in which you can leverage training apps to increase efficiency in employee learning:
- Gamification. Making learning into a game is a great way to increase the engagement and fun factors. You can do this by dividing learning materials into bite-size modules that employees can learn and allowing them to test their own knowledge via quizzes. You can use points and badges to track their progress, giving them a sense of achievement and encouraging them to move onto the next level.
- On-demand learning. On-demand learning is a higher-pace form of learning that puts valuable information at your employees’ fingertips just when they need it. For example, a salesperson who has to keep up with a lot of product and service information can access this knowledge before a meeting and quickly re-acquaint themselves with it so that they can deliver a better sales pitch.
We hope you liked our ideas and that they inspire you to continue keeping your employees happy! And if you’ve come across a similar app that you think we should include in our list, please let us know in the comments section below.