Andy Langley of Ntegra on the Impact of Mobile on IT Industry [Podcast]
It’s episode 10 of the Fliplet podcast! We’re reaching double figures with Andy Langley, CTO of Ntegra, an IT-focused advisory and consulting service. Concentrating on mobility, Ntegra study interesting technology that could disrupt large enterprise.
Andy caught up with our CEO, Ian Broom, to discuss all things mobile, and the impact it is having on the IT industry.
Mobile and it’s impact on IT
Andy has been in the IT and mobile industry for over 20 years, and throughout that time he has seen an increasing trend for mobile to have an impact within enterprise. Retail, FMCG and Public sector business have all been affected by mobile developments
There is a clear discrepancy between the personal and professional lives of many workers in large organizations. An expectation has been developed that user groups will have the same experience in their workplace as they will outside of it.
There is a desire, and a need, to interact through IT in similar ways with similar technology.
IT teams are looking for easier and faster ways to mobilize what they do, as they are often seen as blockers to innovative and new technologies being introduced within larger companies.
This is often the scenario faced by large organizations where employees are using personal devices and applications. For example, ‘What’s App’ might be blocked by IT for security reasons as the third-party application could be vulnerable to attack, and thus, considered a high-risk situation.
How do organizations rectify third-party app usage
Andy suggests the CIO is responsible to lead innovation and should have a feel for what tech is available that could provide value to employees.
They need to introduce tech that’s attractive to users, to make it less likely that users decide to take things into their own hands to solve problems using third-party software.
IT can overcomplicate the process of innovating, particularly with mobile. So, figuring out ways the large organizations can innovate and work with companies who provide new technology is crucial.
Where does innovation come from?
Although initiating innovation should be the job of the CIO, the ideas can, and should, be the responsibility of everyone in the organization.
It should be embedded into all departments as part of their job to constantly be thinking of ways that new technologies can be incorporated into their roles.
What’s coming up in the short term future for mobile?
In summary, Andy outlined the following as areas where we should expect to see developments in regards to mobile.
Placing mobile ahead of the web browser has already been a priority for many organizations, but it can only be expected to increase in the future.
Using any device, at any time, without disruption. The flow of user experience should not be hindered if a user wants to move between multiple mobile devices.
Mobile center of excellence (MCE)
Andy pointed out that you can do so much more on your mobile now than a few years ago. He sums the rise of mobile up brilliantly, claiming mobile was previously used for “snacking”, tablet for “eating”, and desktop/laptop for “cooking”.
However, it is now that case that many users, in particular millennials, are doing all three (snacking, eating and cooking) on their mobile devices. Not only that, but they prefer the experience over desktop.
Becoming more convenient
Within the next three years Andy believes the challenge will revolve around convenience as much as anything else. Making mobile a frictionless experience at all levels of usability, and building a consumer-like experience will be the priority.
Where will these solutions come from?
Andy finishes by pressing some concern towards the challenge that enterprises are facing. Although there are a variety of sources that offer an app building platform, many will not provide enterprises with an effective framework that meets their needs.
That being said there are technologies such as Fliplet that offer a more sustainable, flexible platform that can enable enterprises to create a fully functional enterprise mobility strategy.
Don’t forget to check out the full podcast where Andy delves deeper into the outlined topics.