Hello,
Customer Success.





We heart Our Customers

Our aim is to make all of our customers, big or small, as successful as possible

AlwaysWorking

Always working

Fliplet is a global business and we are ready to help our customers at all times. Ask a question and we will answer.

UnlimitedSupport

Unlimited support

There’s only one tier of support at Fliplet – unlimited. Every one of our customers will receive as much support as they need at no extra cost.

Training

Continuous training

We’re always learning new things about apps. And you will be too – we offer training across multiple channels to ensure you’re always in the know.


“We aim to give our customers the best service on the market, whatever it takes.”

Harry Atkinson, Customer Success Manager


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What you can expect from us

No two customers are the same. We treat our customers as individuals.

Trusted

Trusted

Without trust, there is no relationship. We have made transparency the cornerstone of customer success at Fliplet.

Personable

Personable

We will be friendly and empathetic to all of your questions and requests, no matter what.

bespoke

Bespoke service

You’ll always be speaking to a real person. If you think you’ve spoken to a robot, please tell us!

Knowledgeable

Knowledgeable

Our team ensure that they are industry leaders and pioneers in enterprise mobility to make sure you are ahead of the pack.


“The support we’ve had from the Fliplet team has been excellent, they’ve made the whole process of creating and managing an app really easy.”

Lianne Mortley, Operations TA at Premier Oil

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Our support channels

Wherever you need us, is where we need to be.

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Knowledgebase

Click here

The knowledgebase is filled with material to help you to build your apps.

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Twitter

@FlipletApps

Our team loves to tweet, connect with us!

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Instagram

@EnterpriseApps

Follow for design inspiration and quick tutorials.

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Youtube

+FlipletApps

App tutorials, guides, podcasts and more! You’ll find it here.


“Fliplet have gone above and beyond our expectations. Our customer success manager routinely checks in and helps build out new ideas.”

Jordan Deuink, Information Management Officer at Providence Anesthesiology Associates

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The technical bits

Service reliability comes first, second and third. Period.

99.98%

Uptime SLA

About 8 minutes downtime per month, including system upgrades.

Daily

System Backups

All data stored on Fliplet is securely backed up on the cloud every day.

24 Hour

Critical Bug Fixes

Critical bugs are, on average, fixed within 24 hours of being identified.

You don’t need to worry about technical maintenance!

Fliplet’s team of engineers will automatically prepare and deploy updates to your apps in accordance to OS & security updates throughout the year. Your Customer Success Manager will manage the whole process for you.