Food Ordering app

In response to the re-opening of restaurants, pubs, bars, cafes and hotels, this app makes it easy for businesses to take food and drink orders and meet Government requirements. All your customers need is their smartphone.

The advantages of this app are:

  • Contactless ordering for customers to keep staff safe
  • No download required, just scan a QR code or enter a web address
  • Browse the menu, and order food and drinks
  • Simple product management
  • Contact Tracing securely records customer data and meets privacy law

The Benefits

Contactless food ordering

Complies with Government ‘Service at the venue’ guidelines

Collects Contact Tracing data

Automatic recording as part of the order process

No download required

Access via a web browser on smartphone

Instant orders sent

Staff receive immediately for completion

Confirmation via email

Customers receive order & their Contact Tracing information after each order

Completely branded

Tailor the app to your logo and colors

Mobile app available

If you’d like customers to download an app from the Apple and Google app store you can upgrade to gain this feature

Government guidelines

What are the Government guidelines I should conform to?

UK and US state Governments are now mandating in many areas to hold a temporary record of customer details, including name, phone number and email address, and hold them for around 21 days.

For example, on June 23 2020, the England Government updated their guidelines for reopening restaurants, pubs, bars. There are 2 guidelines this solution manages for hospitality clients:

Section 2.1 states:

  • You should assist [ NHS Test and Trace] by keeping a temporary record of your customers and visitors for 21 days, in a way that is manageable for your business, and assist NHS Test and Trace with requests for that data if needed.

Section ‘2.2.2 Service at the venue’ suggests the steps that will usually be needed:

  • Encouraging use of contactless ordering from tables where available. For example, through an ordering app.

If you already have a booking system, this will hold the customer data for you.

However if you don’t, the Food Ordering app from Fliplet will automatically record and securely store customers data to comply with GDPR and data privacy laws. It gives you the ability to safely access the data if requested to do so by the authorities and delete the data after the appropriate time.

The Features

Browse products & ordering

  • Upload your products including name, images, allergy information, product highlights, etc
  • Customers can browse, search and filter products by category e.g. Hot Drinks
  • Products can be edited anytime and are instantly updated
  • Customers can add products to their order and adjust the quantities
  • Customers can see their order details and total price before ordering
  • Customers receive an email summary of their order

Managing orders

  • When orders are submitted they are visible on a screen for staff members
  • The order list can be displayed on a tablet or computer
  • Orders can be entered into a POS or written down for fulfillment, you do not have to change your current process to use this app
  • Orders include the table and customer details in case you need to discuss the order with the customer
  • Orders can be marked as completed or declined once they are processed

Contact Tracing features

  • The app collects the recommended customer information: name, email and telephone
  • Staff can access the customer data if the governing body requests it
  • The app includes a button for deleting customer and order data over 21 days old
  • Data is stored inline with GDPR privacy laws

Access features

Secure features

How it works

  1. Upload or enter your products
  2. Share your QR code and web app URL
  3. Customers can instantly begin ordering
  4. Display the order list on a computer or tablet to see when new orders are submitted

Find out more

If you would like to find out more about our free food ordering app, please fill out your details below and we will be in touch soon.

Who are Fliplet?

Fliplet enables non-technical and technical people to produce mobile and web apps. Fliplet includes a broad selection of prefab app templates that enable businesses to rapidly deliver apps for staff or customers and are distributed online and to public or enterprise app stores.

Is it really free?

Yes, there is no cost to launch the app to be viewable in a web browser, making it accessible on any wifi or internet enabled mobile device.

The app can be upgraded to an iPhone or Android app. See pricing for more information

Get started

To begin using this app:

  1. Create a free Fliplet account
  2. After you are logged in to Fliplet Studio create a new app and select the ‘Food ordering’ template
  3. Watch the Fliplet Studio introduction video to learn how to use Fliplet Studio
  4. Read the ‘Instructions’ screens within the template to get started
  5. If you have any questions please contact Fliplet via live chat within Fliplet Studio or email

To launch your app to the web, follow the instructions in this help article

Want to know more?

Start creating your app

How it works

Discuss your plans

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