Centralize resources
Bring guides, documents, training materials and contacts into one place customers can find and use.
Trusted by organizations around the world.
Why Fliplet
Built for your customers
Help customers find answers and complete everyday tasks. Keep your team in control of content, access and updates.
Support requests
Collect the details your team needs, share responses and show customers what happens next.
Personalize access
Configure content and permissions for each customer group, with access rules tested before launch.
Keep improving
Update content, collect feedback and review usage to keep the portal useful as your service changes.
Customer journeys
When customers use it
Start with the service your customers need most, then expand as you learn what works.
Customer onboarding
Bring setup guides, training, forms and named contacts together so new customers know where to start.
Product support
Connect product guidance with a request form, giving customers a route to help when they need it.
B2B account service
Give customer organizations access to their service documents, updates and contacts, with clear rules for adding colleagues.
Portal examples
What to include
Give customers one place to find answers, request help and track progress.
Documents and guides
Organize guides and documents in a searchable library with categories and account-specific access.
Service requests
Collect the issue, account details and supporting files in one form.
Relevant questions
Use conditional forms to ask only the questions relevant to each request.
Tasks and updates
Share the next action, status and notifications while keeping staff notes private.
Your portal design
Build and refine the screens, navigation and branding in Fliplet.
Access controls
Configure sign-in and access for your customer audience. Review requirements with IT.
Evaluation
Check the fit
Define customers, content, systems and rollout before you build.
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Customer groups
Agree which accounts and users need different content, permissions and services. Test access across separate accounts.
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Content ownership
Decide who updates resources, responds to requests and approves changes to the portal.
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Connected systems
Scope authentication, CRM and help-desk connections, including which data moves and who maintains it.
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Rollout
Start with one customer task. Build with AI, review the screens and access, then test before inviting customers.
Customer proof
Built with Fliplet
Hear how teams use Fliplet to bring information together, simplify everyday tasks and build software around the way they work.
“Fliplet enabled us to deliver impactful solutions in days — tools that genuinely improved access to information and made a real difference across the firm.”
“It was a really easy way to come up with specific-use solutions without a large infrastructure investment or a lot of IT time.”
“The big benefit is being able to have someone come to you with an idea or a problem, and quickly spin up a prototype for them.”
“We can set up pages and software, which you can deploy anywhere within minutes and hours.”
“There are so many use cases for a product like this that it makes it very appealing to any company that needs web or mobile software.”
Frequently Asked Questions
What can a customer portal include?
A customer portal can include guides, documents, onboarding, contacts, request forms and updates. Choose the features around the tasks your customers need to complete.
Can customers access it on web and mobile?
Yes. Fliplet supports web and mobile publishing, so you can choose the access model that fits your customers.
Can customers see different content?
Yes. Configure access for customer groups and accounts. Test permissions with separate accounts before sharing private documents or records.
Can it connect to our help desk or CRM?
Connections can be configured using APIs and data sources. Agree authentication, field mapping and updates for your systems; a working connector is not automatically included.
How is this different from SharePoint?
Can we start with one use case?
Yes. Start with one resource hub or service request. Use AI and visual tools to build it, review content and access, then test with customers before expanding.