Case study

Driving Business Development Efficiency: Fox Williams’ App Journey

Replaced outdated physical materials

Paperless events

Digital conference delivery

Partners used the app during and after events

Strong adoption

Simplicity drove usage

Foundation for wider internal apps

Ready to scale

Firm-wide portal plans

Discover how Fox Williams transitioned from paper-based conference materials to an app-driven solution that supports seamless business development, partner collaboration, and innovation – all powered by Fliplet.

Challenge

Replacing static conference packs with a more usable event workflow

Fox Williams needed a smarter way to manage information at major business development events. Their reliance on large paper packs – often out of date before an event even began – led to inefficiency and frustration for partners. They wanted a centralized, flexible platform that could deliver real-time updates, keep key details easily accessible on the go, support collaboration during busy schedules, and simplify post-event follow-up and reporting.

Solution

Building a branded event app that supported partners before, during, and after conferences

  • A digital, always-current agenda
  • Secure notes functionality to capture key takeaways
  • Push notifications to update partners before, during and after events
  • Built-in maps and location information for international conferences
  • The ability to capture business card images for follow-up
  • A fully branded interface matching firm identity

The app was first deployed for the IBA conference, then expanded for internal partner conferences and broader initiatives.

Results

Creating a more scalable process for conference delivery and follow-up

  • Reduced reliance on paper: Partners could access everything digitally without bulky packs or laptops.
  • Enhanced Business Development: Notes and contacts were captured in-app, speeding up follow-up activities.
  • Positive adoption: Partners appreciated the simplicity, using the app during and long after events.
  • Scalable Platform: The app now supports wider goals – from a firm-wide portal to planned departmental and BD apps.

Key takeaways

Proving that a focused app can become a wider internal platform

  • Efficiency: Digital tools streamlined preparation, participation, and post-event work.
  • Adoption: A user-friendly design encouraged partners to embrace the technology.
  • Positive adoption: Partners appreciated the simplicity, using the app during and long after events.
  • Flexible for Growth: The app’s adaptability allowed Fox Williams to start simple and scale up, adding features like business card capture and planning for broader firm-wide use.

What Next

Fox Williams is building a firm-wide portal to house all internal and BD apps, expanding into departmental tools for compliance, HR, and beyond – ensuring continued alignment between technology and business priorities.