16 Best Team Communication Apps to Chat for Business in 2024

If you want the most effective team possible, getting the right communication tools is essential. The search for the best team communication apps can feel overwhelming with so many options out there. But don’t worry! This guide is dedicated to helping you navigate the sea of communication tools, highlighting those that stand out in terms of features, user-friendliness, and overall impact on team collaboration.

With the shift towards remote and hybrid work models, trying to get a good chat for business app is extremely critical. The right one can bridge the gap between team members scattered across different locations, keeping everyone in the loop.

But it’s not just about functionality. These group messaging apps also prioritize user experience, ensuring that their platforms are intuitive and accessible for everyone on your team, regardless of their tech-savviness. That’s important, because these apps are, for many of us, the new workplace.

In this guide, we’ll dive deep into the features that set these communication tools apart, explore how they can fit into your business operations, and provide you with the insights you need to make an informed decision.

List of the best team communication apps to chat for business

There are many team communication apps available in the market, each with their own unique features and functionalities. Here are the examples we have researched:

1. Fliplet
2. Chanty
3. Troop Messenger
4. Pumble
5. Google Chat
6. Microsoft Teams
7. Slack
8. Flock
9. Zoom
10. Basecamp
11. Trello
12. Monday.com
13. Twist
14. Connecteam
15. Ring Central

These team communication apps offer different features such as instant messaging, video conferencing, project management tools, file sharing, and more. Organizations can choose the app that best suits their needs and budget.

If you are looking to better your internal communication read this white paper.

What are team communication apps?

Team communication tools have become an essential part of modern work culture, especially for remote teams. These tools help team members work efficiently and streamline the workflow of an organization.

Team members can have virtual daily meetings, collaborate on projects, and share feedback in real-time. This makes it easier to stay connected, even if you are not in the same location. Virtual meetings can save time and improve productivity by reducing the need for long email threads or time-consuming in-person meetings.

By using team communication tools, organizations can achieve better collaboration, improve communication, and ultimately achieve their goals more efficiently.

The importance of team chatting apps for the workplace

The benefits of group chat apps

Team communication apps have emerged as the go-to solution for many organizations, offering a centralized platform for teams to communicate, collaborate, and manage tasks and projects.

Whether you are a company executive, an individual contributor, or a member of a team, the benefits of team communication apps are numerous and significant.

Benefits to the company:

• Increased productivity and efficiency due to streamlined communication and collaboration.
• Better organization and management of tasks, projects, and resources.
• Improved team engagement and morale, leading to higher employee retention rates.
• Enhanced security and data protection through secure messaging and file sharing.
• Cost savings

The different types of business chat apps

When it comes to team communication, there are several types of apps that teams can use to stay connected and collaborate effectively.

• Instant Messaging and Chat Apps: These apps allow team members to communicate in real-time via text-based messages, voice, and video calls.
• Video Conferencing Apps: These apps facilitate virtual face-to-face meetings and video calls with team members, clients, or partners.
• Project Management Apps: These apps enable team members to collaborate on projects, track tasks, assign responsibilities, and share progress updates.
• File Sharing and Collaboration Apps: These apps enable team members to share, edit, and collaborate on documents, spreadsheets, and other files in real-time.
• Hybrid Apps: These apps combine features from different categories to offer a more comprehensive communication and collaboration experience.

So, now we understand the different types of team communication apps that are available, let’s dive in and explore the world of communication apps that will elevate your team’s collaboration and productivity to new heights!

For more on building a custom app, read our blog.

The 16 best team communication apps: Reviews & App Overview

With so many team communication apps available in the market, it can be challenging to choose the right one. That’s why we have done all the hard work for you.

Best Overall Group Chat Apps

Best Team Communication App for Seamless Integration

Best Chat Apps for Project Management

Best Group Chat Apps for Workplace Communication

Top Team Messaging Apps for Quick Collaboration

Best Communication Apps for Remote Work

Leading Business Messaging Apps for Professional Use

Top New Chat Apps for Innovative Teams

16 best team communication apps comparison table

We know that might be a lot of information to take in so here is an overview of the different team communications apps we just reviewed.

*adding G2 & Capterra reviews together to give a score out of 10

How We Evaluated the Best Team Chat Apps

In our search for the best team chat apps, we conducted extensive research and analysis. We explored a wide range of these apps and carefully reviewed key factors including pricing, customer feedback, ease of use, and the features they offer. This thorough evaluation process allowed us to identify and present the top team chat apps that stand out in various categories, helping readers make informed decisions based on their specific requirements.

Popular features of team communication apps

What makes a great workplace chat app?

When evaluating the best workplace chat apps for your organization, it’s crucial to keep these key factors in mind:

Key Features

Examine the app’s key features and ensure that the features align with your team’s communication and collaboration needs. Some key features you should consider include:

• Messaging: Instant messaging enables real-time communication, promoting swift information exchange, updates, and questions among team members. This encourges seamless and efficient communication within the team.
• File Sharing: The ability to easily share files, documents, images, and videos within the chat interface promotes collaboration and ensures that essential resources are readily accessible to all team members. It streamlines project work and enhances productivity.
• Administrative tools: Robust administrative features empower managers to efficiently oversee teams, delegate tasks, and share critical information, enhancing team coordination and organization.
• Group chat functionality: Group chat options allow managers to categorize discussions, ensuring topics are organized and facilitating focused team conversations. This feature improves clarity and helps manage various projects and initiatives.
• Security and privacy: Advanced security measures like encryption, multi-factor authentication, and data access controls protect sensitive conversations and files, ensuring that your team’s communication remains secure and private.
• Search and bookmarking: Powerful search functionality enables quick retrieval of past conversations and files, boosting productivity by saving time. Bookmarking enables you to come back to these key files and conversations later.
• Emojis, Reactions, and GIFs: Fun elements like emojis, reactions, and GIFs add a touch of informality to discussions, promoting team bonding and improving overall communication dynamics.
• Scalability: The app’s ability to accommodate your team’s current size and scale as your organization grows ensures that your communication tool remains effective and relevant over time.
• Newsfeed: A newsfeed-style feature allows you to share updates and announcements with your entire team simultaneously, encouraging transparent communication and keeping everyone informed about important developments.

These features are just some of the many you may want to include. Take a look at the 16 Top Features of a Successful Mobile App.

Benefits of having a business chat app

Assess the advantages the chat app offers, such as improved communication efficiency, enhanced teamwork, and streamlined project management. Identify how these benefits can positively impact your organization’s productivity and overall workflow.

Top tip: Check out the platform’s case studies and get a better understanding of how the platform has helped other organizations.

If you’re at the start of your app building journey have a look at The Top 10 Best App Builders to Create a Mobile App

Common Limitations should be addressed before choosing your workplace app

Be aware of any potential limitations or drawbacks of the chat app. These may include restrictions on the number of users, limited storage capacity, or compatibility issues with certain devices or operating systems. Understanding these limitations will help you make an informed decision.

Top tip: Search for a team chat apps platform on G2 or Capterra, read the reviews and see what other users are struggling with using that application.

Pricing

Evaluate the pricing structure of the chat app. Determine whether it offers a free version with basic features, as well as any subscription tiers with additional functionalities. Consider your budget and how the pricing aligns with your organization’s financial resources. Want to get started straight away? Start building your team chat app with Fliplet today for free.

By carefully examining these aspects, you can make an informed choice when selecting a team chat app that best suits your team’s communication and collaboration requirements.

How to choose the right communication app for your business

Having the right communication app can make all the difference in how well your team functions. With so many options out there, it can be overwhelming to choose the right one for your company’s specific needs. Should you go for a standard solution like Slack or Teams? Or perhaps a custom app such as Fliplet is more suitable?

Here are some factors to consider when choosing a communication app:

1. Company Needs: Consider the specific needs of your company, such as the size of your team, the type of projects you work on, and the level of collaboration required.
2. Features: Evaluate the features offered by each communication app, such as chat, video conferencing, project management, file sharing, and integrations with other tools.
3. Ease of Use: Look for an app that is easy to use and navigate. This is especially important if you have team members who are not tech-savvy.
4. Security: Ensure that the communication app you choose has robust security features to protect your company’s sensitive information.
5. Scalability: Consider whether the app can accommodate the growth of your company and whether it can be customized to meet your future needs.
6. Cost: Determine whether the communication app fits within your budget and whether it provides value for the money spent.

By considering these factors, you can choose the right communication app for your company and improve collaboration and productivity across your team.

Watch this webinar to see how to deliver effective internal communications with apps

Cost of team chatting apps

The cost of team communication apps varies depending on the app and the provider. Some team communication apps are free, while others charge a monthly or annual subscription fee based on the number of users or the features included.

For example, team communication apps like Fliplet, Microsoft Teams, and Slack offer both free and paid versions, with additional features and functionalities available in the paid versions. Other apps, like Basecamp and Monday.com, charge a flat rate per month or per user, with different pricing tiers depending on the number of users or the features included.

The cost of team communication apps can range from a few dollars per user per month to hundreds or even thousands of dollars per year, depending on the size of the organization and the level of functionality required.

We definitely recommend utilizing the free trials from different platforms to test the app before committing to a paid subscription.

How AI can facilitate team communication apps

Video conferencing

AI-powered video conferencing systems are equipped with advanced features that utilize artificial intelligence algorithms to enhance the virtual collaboration experience. The use of AI in video conferencing can improve the efficiency and productivity of virtual meetings and make them more accessible to a wider audience.

Some examples of advanced features in AI-powered video conferencing systems are real-time transcription and translation, background noise reduction, and integration with other collaboration tools such as project management and instant messaging platforms.

Team building

AI-powered tools can play a role in facilitating virtual team building by providing resources and tools that support team bonding and communication. These tools can improve team collaboration, increase interaction, and promote a positive work culture, even in a virtual environment.

The benefits of using AI for virtual team building are numerous, including improved team collaboration, increased team bonding and morale, a positive and supportive virtual work culture, increased employee engagement and motivation, and improved overall job satisfaction for remote workers.

Examples of virtual team building activities that can be facilitated by AI include virtual team-building games and challenges, virtual happy hours and social events, virtual team-building workshops and training sessions, AI-powered team building exercises such as virtual scavenger hunts or trivia competitions, and AI-powered team goal-setting and progress tracking.

For more on employee engagement, read our blog.

Note Taking

AI-powered team communication apps can help users take notes during meetings and discussions automatically. These apps can use natural language processing (NLP) to transcribe conversations and generate meeting minutes, which can be shared with the team members.

Language Translation

AI-powered team communication apps can help team members communicate with each other even if they don’t speak the same language. These apps can use NLP to translate messages in real-time, making it easier for team members to collaborate across borders.

Project Management

AI-powered team communication apps can also help with project management by providing automated task tracking and management tools. These apps can use machine learning to analyze data and provide insights into project progress, team performance, and resource allocation.

Sentiment Analysis

AI-powered team communication apps can use sentiment analysis to analyze the tone and mood of team conversations. This can help team leaders identify potential issues early and take proactive steps to address them.

Smart Notifications

AI-powered team communication apps can use machine learning to analyze user behavior and provide personalized notifications. For example, if a user typically responds to messages from a specific team member faster than others, the app can prioritize messages from that team member in their inbox.

Chatbots

AI-powered chatbots can provide immediate support to team members by answering their questions, providing information, and helping them navigate the app’s features. Chatbots can be programmed to handle a wide range of tasks, such as scheduling meetings, assigning tasks, and sending reminders.

Speech recognition

AI-powered team communication apps can use speech recognition technology to enable users to send messages or create tasks using their voice. This feature can be particularly useful for team members who are on the go or have limited mobility.

Overall, the future of AI and virtual collaboration is bright, with AI-powered tools and technologies continuing to evolve and improve. As organizations continue to adopt remote work and virtual collaboration, the importance of AI-powered tools and technologies will only continue to grow.

For more on ai in app development, read our blog.

Why do you need a custom team communication app?

Organizations have different communication needs, workflows, and processes, which an off-the-shelf team communication app may not address adequately. Custom team communication apps offer tailored solutions that address specific organizational needs and can help streamline communication processes.

There are several reasons why organizations may need a custom team communication app as opposed to a standard solution like Slack or Teams that they cannot customize:

1.Tailored to specific needs

A custom team communication app can be designed and developed to meet the specific needs of an organization, whereas an off-the-shelf solution may not provide all the necessary features or functionality.

2.Unique branding

A custom team communication app can be customized to reflect an organization’s unique branding, making it more recognizable and engaging for employees.

3.Better integration with existing systems

A custom team communication app can be integrated more seamlessly with an organization’s existing systems, providing a more streamlined and efficient workflow.

4.Enhanced security

A custom team communication app can be designed with enhanced security features to protect sensitive information and data, which may not be possible with an off-the-shelf solution.

5.Ownership and control

When using a standard solution like Slack or Teams, organizations are essentially renting a service from a third-party provider. With a custom app, they own the software and have complete control over its development, maintenance, and updates.

6.Competitive advantage

By creating a custom team communication app, organizations can gain a competitive advantage by differentiating themselves from competitors and providing a unique solution that meets their specific needs.

Read this Case Study via the button below to see how an Organization created an Internal Communication app where colleagues can communicate efficiently and access information wherever they are.

Why Fliplet is the best way to build your communication app

When it comes to building a custom team communication app for your team, Fliplet is the way to go. With Fliplet, you can create a customized communication app that meets the unique needs of your organization. The benefits of a custom communication app are numerous. It allows you to tailor the app to the specific needs of your team, including branding, features, and functionality. This results in a more efficient and effective communication system for your organization.

In addition, Fliplet allows you to combine different features from all of the Fliplet solutions (theres 16 of them) to create a top of the market communication app. This means that you can create a communication app that includes all the necessary features for your team, such as chat, file sharing, and more.

One of the biggest challenges with internal communication is an outdated strategy. With Fliplet, you can create a modern communication app that is tailored to the needs of your team. Additionally, Fliplet provides real-time tracking metrics, allowing you to monitor the performance of your communication app and make improvements as needed.

Another common challenge with internal communication is failing to include remote workers. With Fliplet, you can create a communication app that is accessible to remote workers, allowing them to stay connected and engaged with their team, on any device at any time.

Budget limitations can also be a challenge for internal communication. With Fliplet, you can create a custom communication app that fits within your budget while still providing all the necessary features and functionality for your team. Start creating your app with Fliplet today for free.

Finally, one-way communication can hinder effective internal communication. With Fliplet, you can create a two-way communication system that allows for open dialogue and collaboration among team members such as through the app feature or the comment sections. This helps to foster a positive work culture and increase team collaboration and productivity.

In conclusion, Fliplet is the best way to build your team communication app. With a custom solution that allows for combining different features from all of the solutions, as well as addressing common internal communication challenges, Fliplet provides the ideal team communication app for your organization.

Watch this webinar, Boost communication and collaboration within your firm using custom apps to see some case studies as well as a demo of Fliplet’s communication solution.

For more on custom application development, read our blog.

Best team chat apps – Conclusion

In conclusion, team communication apps are a game-changer for modern-day organizations looking to streamline communication, boost productivity, and foster a collaborative work culture.

With a wide range of features, from instant messaging to video conferencing, file sharing to project management, these apps can help teams work seamlessly and efficiently, no matter where they are in the world. The top 15 team communication apps on the market offer something for every organization, whether it’s a small business or a large corporation.

But when it comes to creating a custom solution that combines the best of all worlds, Fliplet stands out from the crowd. With Fliplet’s Communication solution, you can build a tailor-made team communication app that suits your organization’s unique needs and challenges. With features like real-time collaboration, document sharing, and chat, Fliplet has everything you need to take your team communication to the next level.

So why settle for a one-size-fits-all solution when you can create the perfect team communication app for your team with Fliplet?