Business Training Apps: 4 Case Studies
Because of the high costs and the time consuming nature of training, this is an area that can benefit very highly from the use of mobile apps.
Not only do apps make training more convenient for employees by allowing them to complete it in their own time, but they can also make learning itself much more engaging and fun, fostering retention of information and encouraging employees to expand their knowledge.
Apps are particularly well suited to this because of their ability to include a variety of engaging media and to be used whenever or wherever necessary.
From employee induction and self-assessment to compliance and health and safety, business training apps open up many possibilities. In this article we outline four examples of real-life training apps and why they work so well.
Some real-life examples of business training apps
1. RBS (source)
RBS required a high-quality platform to deliver eLearning materials to business customers across a wide range of areas such as employment law and health & safety.
They needed a solution that allowed them to easily deliver a wide selection of these resources to customers as a way of enhancing their services as a bank.
The solution. RBS decided to create an app to help them provide courses and learning materials for customers to be able to use wherever and whenever necessary. They found that a mobile app was the optimal way of doing so.
As a consequence, they were able to develop engaging and interactive courses in an easy to custom platform that was available to download for iPad. With an intuitive interface and a smooth user experience, the app was ideally designed for elearning.
The courses were made available for offline use and users were offered useful tools such as calculators to aid learning. The app also included push notifications to notify users of new available courses.
Orange needed an app to help employees keep up with the rapid changes that the organization, like most mobile technology companies, has been going through.
Although they had already experimented with eLearning solutions, making sure that learning materials were relevant and up-to-date was an ongoing challenge. They needed a solution that could be used to train a variety of personnel and that was easy to update and accessible for everyone.
The solution. Orange decided to create a mobile training app that allowed them to create their own custom training programmes in a collaborative way while enabling them to deliver these to audiences easily via their mobile devices.
The app allowed Orange to make their training initiatives much more practical for everyone by allowing them to easily create and update their learning materials even in the last minute before launch. This hands-on approach that allows Orange employees to take care of updates and of keeping apps relevant themselves has helped them boost their training efficiency and deliver better training to employees.
3. The Tech Partnership (source)
The Tech Partnership is an employer-led organization ensuring that UK workers have the digital skills to compete in the global economy.
The Tech Partnership needed an app to provide to potential customers an engaging IT self-assessment app that helped self-assess and improve their digital skills.
The solution. The team began using a training app which included introduction tutorials, videos and quizzes; gamification features such as points and badges to give users a sense of achievement; embedded videos available offline; a dynamic results screen with charts to track users’ performance; inline help for users to self-assist if they encountered problems; and in-built usage tracking to collect information on user behavior and potential improvements to the app.
All these features helped encourage higher engagement with training materials, while the ability to test oneself and be rewarded for your improvements was particularly appealing.
4. Army Sniper School (source)
The Army Sniper School wanted to develop a training programme that helped prepare students for sniper training while giving instructors a clearer view of how students were performing.
The idea was for a solution to bridge the gap between learning in the classroom and practice at the firing range. They came to the conclusion that a mobile app would be the best solution due to its flexibility and the ability to include components that helped to accurately measure students’ performance.
The solution. The resulting app was so comprehensive that it even made use of realistic physics to calculate bullets’ trajectories. The app allowed students to test their firing skills in their own time no matter where they were and provided the optimal circumstances to allow students to test these skills: generating random targets at a variety of distances to allow students to correctly identify them and calculate their distance.
The app also analyzed missed shots and gave students feedback to allow them to re-adjust their firing in order to hit missed targets.
The ability for students to navigate a similar environment to real-life firing and to make use of the same skills that they would in real life proved to be very beneficial for the optimal training of students while helping the school save time-related and coaching costs.
As the examples above have illustrated, business training apps are perfect for companies wishing to make training more engaging and interactive while saving costs in training staff.
Apps are also great ways to empower employees and to encourage them to improve their learning in their own time.
Have you come across any other interesting case studies? We would love to hear from you! Please let us know below.