Case study

Social Mobility Business Partnership

Program admin moved into dedicated apps

3 apps

Forms, data, communication

Students completed follow-up surveys

94% completion

Post-program survey response

Students had support on their phones

Smartphone support

Consistent program engagement

Challenge

Reducing admin pressure while keeping students informed and engaged

Watch the video to hear from Jessica Clarkson, Program Director at Social Mobility Business Partnership, and discover how SMBP used technology to streamline operations and support students more effectively.

SMBP was dealing with overwhelming admin tasks and needed a better way to streamline operations without losing the personal support students relied on. The team also needed a more effective way to keep information organized, communicate with students consistently, and support participation across the program.

Solution

Building three apps that simplified paperwork, data organization, and communication

Fliplet helped SMBP develop three apps that the team could manage through a straightforward dashboard. That gave SMBP a practical way to reduce paperwork, organize data effectively, and communicate directly with students through their smartphones. The investment in technology helped free up team time while making day-to-day program operations easier to run.

Results

Improving retention, survey completion, and ongoing career support

The apps became a pivotal part of the SMBP program experience, helping the organization strengthen student retention and provide ongoing career support. SMBP also saw exceptionally strong follow-through, including a 94% completion rate for the post-program survey, which Jessica Clarkson attributes to the value students place on receiving their personalized certificate.