Using Apps for HR & Training: How to Introduce Flexible and Engaging Learning to Your Firm
Whether your firm is introducing users to a new technology, or you want to speed up the way you show graduates around your culture and processes, all companies can do with optimizations in HR and training. Additionally, staff and client education is one of those areas that must be submitted to constant improvement if a company is to remain competitive. Mobile apps have long been used to help people learn, but until recently they weren’t an established tool within the enterprise. Due to the rise of Rapid Mobile App Development (RMAD), we’re seeing more organizations creating whole suites of HR and training apps, specifically tailored to the needs of different audiences.Before we go into showing you several examples of best-practice HR apps, let’s dig into the reasons why apps are ideal HR and training tools.
The benefits of using apps for trainingIf you’ve ever used an enterprise app before you’ll be well aware of some of the key benefits they can bring to your organization. But what about training apps specifically? We’ve identified four key pros.
FlexibilityPotentially, the most significant benefit of mobile training apps is the ability they give to employees to complete their training whenever is most convenient to them. This can allow them to continue training during ‘pockets’ of free time, on commutes or at home.Apps can also incorporate inline help for users to self-assist if they encounter any problems, reducing the need for employees to wait for colleagues to assist them and allowing them to learn independently.If a company is using a platform such as Fliplet to create their training apps, the flexibility benefits go even further:
- Apps work not just on mobiles, but on tablets, desktops and laptops, and even as links on the web (no downloads required)
- Course and training updates can be made by anyone in the HR team and pushed out instantly, so there’s no need to go to an agency to update the apps
- Integrations with existing systems allow companies to upcycle their existing training materials
EngagementThe ability to include interactive content, which usually leads to higher engagement and faster learning, means that employees are more likely to complete their training programmes.By incorporating gamification features such as leaderboards, points and badges, as well as dynamic results screens with charts tracking user performance, employees can set their own standards and aim to perform better and better.This also has the added benefit of making learning into a more fun experience, making it more likely that users will engage further and in their own time.
Data collectionQuiz and exam functions also have the benefit of offering HR teams rich data for analysis. This can be usage tracking data, looking at how the app is performing in fulfillling training expectations. Or it can be performance tracking data, following how quickly new employees are catching up with their learning. Insights can also be gained into the existing knowledge of current employees.And let’s not forget learners themselves: they can use information from the wider company’s performance to track their own progress, enabling them to manage their training further and set their own goals.
Cost cuttingMany companies are put off adopting enterprise apps because of the perceived high costs of developing and deploying apps within their company.By creating an app that can be used by a multitude of employees and making learning a self-assessment process, companies can cut costs in the form of training resources and staff time. New employees can also save precious work time by training during commutes or other pockets of free time.And by making learning more engaging, employees can learn a lot faster and have more time available to do other tasks.Although the benefits are clear, what does an actual training app look like and who has already been using them in their organization?
Examples of training apps
JWT OnBoard Express By J. Walter ThompsonThis app was created to help initiate new hires across the JWT’s network and be a resource for their current employees. The app includes:
- A global overview of the company, mission, values and history
- Access to global discipline resources, programs and policies
- A directory of J. Walter Thompson and subsidiary offices across six regions
- An interactive To-Do List including necessary tasks that new hires should expect to complete as part of the orientation process
Retail Edge Program by Intel®The Intel® Retail Edge Program is the place for Intel’s retailers to learn about their products. The beauty of this app is in its ability to cater to different learning styles via:
- Interactive courses
- Sales tools, and more